Get quick answers about our reliable pet sitting services, as well as drop-in visits, puppy care, senior care, and poop scooping in Ormond Beach pet care, Daytona Beach, Holly Hill, and Palm Coast.
We proudly serve Ormond Beach, Daytona Beach, Holly Hill, Palm Coast, and surrounding areas in Volusia County. If you’re unsure whether you’re in our service zone, just message us your address — we’re happy to check.
We offer in-home pet sitting, drop-in visits, dog walking, puppy care, senior pet care, medication administration, poop scooping, Meet & Greets, and full vacation care. Each visit includes real-time updates, photos, and notes.
We recommend booking 2–4 weeks in advance, especially for holidays or peak travel seasons. Last-minute requests are welcome when a Team Member is available.
For many pets, yes. In-home care keeps your pet in their normal routine, reduces stress, and avoids exposure to illness or overstimulation that can happen in boarding facilities.
We handle feeding, fresh water, walks, potty breaks, litter scooping, medication, playtime, cuddles, home checks, and lots of photos. We tailor every visit to your pet’s routine.
No. As long as we have access through a lockbox, key, or door code, you do not need to be home.
Yes! All new clients receive a Meet & Greet with their assigned Team Member to review pet routines, home access, medications, schedules, and preferences. Meet & Greets typically take up to one hour.
To guarantee consistent, reliable coverage. If one Team Member is unavailable due to sickness, travel, or emergencies, another sitter can step in. You will always meet each sitter before they ever enter your home.
Yes. Coastal Critter Pet Care is fully insured, and every Team Member is background-checked, vetted, and trained for safety and professionalism.
We provide real-time updates, photos, and GPS arrival alerts. Our company is insured, sitters are vetted, and our reputation is built on exceptional care and communication.
We always have backup coverage to ensure your pet’s routine is not interrupted. You will have met any backup Team Member before they enter your home.
Yes! We care for chickens, ducks, guinea pigs, parrots, turtles, horses, hedgehogs, chameleons, chinchillas, rats, geckos, pigs, fish, and more. If you can show us their routine, we can care for them.
Absolutely! We specialize in puppy potty breaks, crate routines, feedings, walks, and basic training reinforcement. We follow your training plan exactly.
Yes — we have experience with mobility issues, senior care, anxiety, vision/hearing loss, medication needs, and more.
Yes. We can give oral meds, liquids, topical treatments, and certain injections depending on the pet and instructions from your vet.
Yes — you’ll receive real-time notifications, detailed notes, and photos through our Scout Pet Portal after every visit.
Walks can be included depending on your pet’s needs. At the Meet & Greet, just tell us your preferred routine.
Yes — we watch reptiles, birds, rodents, amphibians, farm pets, and more. When in doubt, ask!
We customize visits for families with multiple pets. Just list each pet in your Booking Request and we’ll tailor the schedule.
A card on file is required through your Coastal Critter Pet Portal. Payments run every Tuesday for the previous week and receipts are emailed.
Yes! You can tip through your service email up to 24 hours after the visit. If you miss that window, we can add it manually. Cash tips are also welcome.
New clients or clients who haven't activated their portal should complete the Booking Request form to help us match you with the best Team Member. You’ll receive an email confirmation after submitting.
We recommend a lockbox, door code, or garage code for easy access. If needed, we can securely store a key at no extra charge.
Yes — these home-care tasks are included at no extra charge with any pet sitting visit.
Yes, as long as your trash day falls within your scheduled service window.
Our poop scooping service includes a full walk-through of your yard, pet waste removal from all accessible areas, and disposal of waste in your outdoor trash can. We double-check the yard for any missed spots, secure gates before leaving, and provide a visit update so you always know your yard is clean.
Yes! It keeps your yard clean, reduces odor, prevents bacteria buildup, and protects your pets from parasites. Most families say it's one of the best time-saving services they’ve added to their home routine. It’s one of the easiest home-maintenance tasks to outsource — and one of the highest-impact.
Weekly is the most popular option.
Biweekly works well for single-dog homes or low-waste yards.
Twice-weekly is ideal for multi-dog families who want a consistently clean yard.
Nope! As long as we have gate access, we handle everything and send you a confirmation after each visit.
We currently provide poop scooping services exclusively in Ormond Beach, FL as we focus on a high-quality slow launch. By keeping our service area small, we can offer fast scheduling, consistent routes, and the highest level of care for our clients.
Yes! Our pet-safe deodorizing and sanitizing spray reduces smells, bacteria, and germs. It’s a great add-on for families and high-traffic dog yards.
Absolutely — our deodorizing and sanitizing products are non-toxic, eco-friendly, and formulated specifically for use in dog-safe yards. Pets and children can return to the yard as soon as the product dries.
Deodorizing and sanitizing help neutralize odor at the source and reduce bacteria commonly found in pet waste. These treatments are especially helpful for:
Adding these services keeps your outdoor space smelling fresh and creates a cleaner, healthier environment for your pets and family.
Yes — your initial cleanup is FREE when you sign up for weekly or biweekly monthly poop scooping service. This helps you start with a fresh, clean yard at no extra cost.
A small one-time fee only applies if your yard has heavy buildup (multiple weeks or months without cleaning) or if you are not joining a subscription.
No problem! We specialize in first-time cleanups. If you’re signing up for recurring service, your initial cleanup is free as long as the yard has only light to moderate buildup.
If the yard has excessive waste (for example, several months without cleaning), a one-time heavy cleanup fee may apply. You’ll be informed of this before we begin.
Initial cleanups are free for all new subscription clients unless the yard has heavy accumulation.
For one-time or non-recurring clients, the initial cleanup fee is based on:
You will always receive upfront pricing.
Initial cleanups are free for all new subscription clients unless the yard has heavy accumulation.
For one-time or non-recurring clients, the initial cleanup fee is based on:
You will always receive upfront pricing.
Simple — sign up for weekly or biweekly monthly service, and your initial cleanup is completely free (unless the yard has extreme buildup).
Recurring clients get the best pricing, priority scheduling, and a consistently clean yard every month.
Yes! You can book a one-time poop scooping service anytime.
For one-time cleanups, a standard initial cleanup fee applies.
Friendly dogs are welcome.
If your dog is reactive, territorial, or unsure of strangers, please bring them inside during the visit.
Yes — if your dog is calm and comfortable with strangers. Safety is always our top priority.
If we cannot safely enter the yard, we will contact you to reschedule or adjust your service plan.
Yes! Our monthly poop scooping plans include weekly or biweekly service with predictable billing and no long-term contracts.
Very easy — you can cancel at any time through your client portal or by contacting us.
No fees. No contracts. No hassle.
Absolutely. Upgrade, downgrade, or pause — whatever fits your schedule.
All payments are processed automatically each month. You may update your payment method anytime through your client portal.
Our team is exceptional — background-checked, trained, reliable, and genuinely passionate about animals. We treat every pet like family and pride ourselves on communication and trust.
Providing professional pet sitting & poop scooping serving Palm Coast, Ormond Beach, Daytona Beach, Holly Hill FL.
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